Guaranteed
There are times when you don't need expedited service, but you do need the assurance of a guaranteed delivery.
Our guaranteed services feature:
- Expansive guaranteed service area throughout the U.S. and Canada
- Four levels of service for maximum shipping flexibility
- Rapid-response scheduling and price quotes
- Dedicated customer care representatives who work closely with you
- Constant monitoring and tracking of shipments
- Delivery confirmation for shippers via phone, fax or e-mail
We offer four easy-to-use cost-efficient options based on our published transit time dates:
| Guaranteed options | |
| Option | Description |
| 5 p.m. | Standard transit time delivery guaranteed by the end of normal business hours. (5 p.m.) |
| 12 p.m. | Standard transit time delivery guaranteed by 12 noon. |
| 10 a.m. | Standard transit time delivery guaranteed by 10 a.m. |
| Customized Time/Date |
Delivery guaranteed based on the unique needs of your shipment. This is a cost-effective alternative to airfreight. |
Call 1-866-ESTES4U (Option 2) to speak to an expert about your guaranteed shipping needs.
How to use our guaranteed services
- Contact your local Estes Account Manager to sign up for a Guaranteed Select Account or download the Guaranteed Select Account Agreement [pdf].
- You will receive an information packet with a supply of Guaranteed stickers for each service level.
- For guaranteed delivery by 5 p.m., attach the appropriate sticker to your shipment's Bill of Lading and arrange for the shipment to be picked up by 5 p.m.
- For delivery by 12 p.m., 10 a.m. or a customized time/date, call 800-645-3952. You will receive a reference number to identify your shipment. Clearly write the number on the applicable sticker and apply it to the driver’s copy of the Bill of Lading.
Note: If a Guaranteed shipment is collect or third party, please list the person that authorized the shipment on the Bill of Lading.
Service You
Can Count On
- Extensive coverage
- A modern, well-maintained fleet
- Cutting-edge technology
- Friendly, highly skilled professionals
- An extremely low claims ratio
- Industry-wide reputation for excellence
