Q. Where can I get Mexico shipping forms?

A: Forms and instructions for shipping to and from Mexico are available in our convenient Forms Library. You can also request copies from your Estes sales representative at your local terminal.

Q: How do I set up a shipment to or from Mexico?

A: For southbound shipments to Mexico, call your local terminal and speak to a customer care representative.

To set up a northbound shipment originating in Mexico, call 1-866-ESTES4U and press 414.

Q: How does freight move across the border?

A: Southbound freight travels through Estes’ U.S. network to the U.S./Mexico border where the Mexico broker’s U.S. agent coordinates crossing with the Mexico Customs broker. Once the freight is cleared by Mexico Customs, a drayage carrier delivers the shipment to Estes Logstíca’s designated carrier in Mexico, who delivers the freight to the ultimate consignee.

Pickups for northbound freight are coordinated by Estes Logística’s Mexico City team, the Estes Laredo terminal or corporate customer care. Shipments are routed though the Mexico LTL network to the U.S. border and delivered to the Mexico Customs broker/U.S. agent to arrange border crossing. The Mexico broker arranges drayage to move the shipment across the border and deliver it to a nearby Estes terminal or to a freight forwarder chosen by the shipper. The freight is then routed through the Estes LTL network for delivery to the consignee.

Q: Do I need a customs broker?

A: Yes. A customs broker is required in order to get your freight across the border. Generally, the consignee chooses the customs broker and instructs the shipper to include the name and contact information of the customs broker in the body of the Bill of Lading (BOL). While Estes does not recommend one broker over another, you can receive a list of brokers by calling 1-866-ESTES4U (Press 414).

Q: What type of freight is prohibited or restricted?

A: There are a few things you can’t carry across the border. Estes’ Rules Tariff lists the types of freight we will not transport in items 485, 485-10 and 350.

Q: What additional fees apply at the border?

A: Broker fees, drayage fees and duties are all payable by the importer/consignee directly to the broker. Terms of sale between the seller and buyer will ultimately determine who is responsible for broker and related charges.

Q: How do I track my Mexico shipment?

A: You can track your Mexico shipment the same way you would track your domestic freight. Just go to the shipment tracking tool on our homepage and enter your PRO number or call 1-866-ESTES4U and press 412. More detailed information is available when you track the freight through your My Estes account .

Q: How can I get a quote for a Mexico shipment?

A: Get a rate quote for your next Mexico shipment using our convenient online LTL Rate Inquiry tool. You can also call 1-866-ESTES4U (1-866-378-3748) and press 413 to get a quote. (If calling from Mexico, dial 011-52-555-5292-7241.)

Q: What is Estes Logística?

A: Estes Logística is a subsidiary of Estes Express Lines. It is located in Mexico so that shippers have the advantage of in-country representation on both sides of the border. The team at Estes Logística ensures deliveries and pickups in Mexico are handled properly and that shipments enter and leave the country seamlessly.